1 Information Collection
1.1 Personal Information
In describing our collection, use, and sharing of information in this Policy, we refer to our collection and use of “Personal Information.” “Personal Information,” as used in this Policy, is information that directly identifies an individual, such as first and last name, mailing address, email address or other online contact information, or telephone number. We collect Personal Information, as well as non-personally identifiable information through EdCaptain.
We collect Personal Information in two ways. First, we collect information you provide to us in optional, voluntary submissions, such as subscription or registration forms, surveys, polls, user profiles (and functionality such as your selections using our “follow” feature), promotional signups, signups for virtual or in-person events, sweepstakes/contest entries, requests for customer service, resume submissions, and emails or other communications you send us. Second, some Personal Information may be collected automatically.
We may also obtain information, including Personal Information, from third party sources, including through social networking sites or other third parties that incorporate EdCaptain into their own websites or mobile applications. For example, if you choose to comment on our site by using your credentials from a social networking site, then we will have access to certain information from such social networking site, which may include your name, your photo or other account information, in accordance with the authorization procedures determined by such social networking site. If we directly combine information from third parties with Personal Information that we have collected, we will treat the combined information as Personal Information and handle it in accordance with this Policy. In addition, please note that we may solicit third parties to collect Personal Information on our behalf and in such cases we instruct those third parties to comply with this Policy and all applicable data protection laws.
You are under no obligation to provide, and can decline to provide, any requested information at any time. However if you decline to provide Personal Information that is reasonably necessary to participate in those activities, you may not be able to utilize certain activities on EdCaptain.
EdCaptain uses Sendgrid Email Service and MailChimp’s Subscription Service to send promotional email newsletter and other emails to its users from which users can opt out if they want.
1.2 Passive Data Collection
We may receive passively-collected information through a variety of methods including but not limited to:
1.2.1 Cookies and Web Beacons
Like most web-based services, we may use a variety of methods, including “cookies”, local browser storage, and “Web beacons,” to collect information. A cookie is a small data file that is transferred to an Internet user’s browser by a web server. Cookies are designed to store basic information, such as a user’s preferences. With local storage a website may store information in a user’s browser. A Web beacon (sometimes referred to as a “clear GIF”) is a small string of code placed in a web page, email message (such as EdCaptain newsletter) or other media format in order to gather statistical usage information.
Technically speaking, cookies are called “HTTP cookies.” There are other technologies that can be used for similar purposes, such as HTML5 Local Storage and local shared objects (LSOs). We may use HTML5 Local Storage, LSOs, and similar technologies for authenticating you, keeping track of information you have provided to us, and remembering your preferences.
The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
1.2.2 Click-through URLs
In some of our email messages, we may use a “click-through URL” linked to content on EdCaptain. When you click one of these URLs, you may pass through a separate web server before arriving at the destination page. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
1.3 Log Files and Usage information
EdCaptain follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
1.4 Google DoubleClick DART Cookie
1.5 Third Party Login Functionality and Sharing
To the extent we offer registered accounts through EdCaptain, we may permit users with accounts on certain third party services, including but not limited to social networking, search, sharing, and other services delivered by third-parties, to bypass the standard registration process. If you connect through an authorized third party service, you will be able to use your third party login information to log in to your EdCaptain account or access the EdCaptain Website. We are not responsible for the sharing, posting, commenting, or other content and information gathering practices of any third party services that may be triggered by using these third party login services. Please review their terms of service and privacy policies carefully before using third party login functionality to access EdCaptain.
By using any third party services to log in to your EdCaptain account or access EdCaptain Website, you permit us to access, store and use all information related to your third party account that may be accessible to us through the third party service, including through its application programming interface (API), pursuant to this Policy.
1.6 Third Party Services & Links
EdCaptain’s content, including services, media, newsletters and communications that we send to our users, may contain links to content provided by third parties. For example, our communications may contain links to third party merchants from whom you may purchase products. To purchase products from these third party merchants, you may be required to provide Personal Information, including your credit card or other payment information.
In connection with some of our products and services, we may use or offer services from third parties, such as location-based services. In such instances, such third parties and/or licensees may collect, use, and share precise location data, including the real-time geographic location of your mobile phone or device to provide and improve location-based products and services.
Third party websites and services are not associated with or authorized by us, unless otherwise specifically indicated by us in this Policy or in communications that we send. We are not responsible for any content appearing on third-party websites or for third-parties’ privacy or security practices regarding any information, including Personal Information, gathered at those third party websites or services. Any Personal Information or other information you provide on third party sites or services, including your contact details and/or geographic location with application providers when you opt in to their location services, and any Personal Information or other information collected by third parties through such third party sites or services, is provided directly to that third party and is subject to its policies governing privacy and security. We encourage you to learn about third parties’ privacy and security policies before providing them with Personal Information.
1.7 Third Party Privacy Policies
Note: EdCaptain has no access to or control over these cookies that are used by third-party advertisers.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
1.8 Links to Other Sites
1.9 Children’s Information
Another part of our priority is adding protection for children while using the internet. Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Our website is not directed at children under 13, and we won’t knowingly allow anyone under 13 to provide us any personally identifying information; if you’re under 13, please don’t provide any information about yourself on this website. In the event that we learn we have collected any personal information from a child under the age of 13, we will delete that information from our database as quickly as possible.
If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
1.10 Customer Service
If you contact EdCaptain for customer service, EdCaptain will also use your personal information to try to verify that the person contacting EdCaptain is you. Please note that any comments or materials sent to us, including feedback data, such as questions, comments, suggestions, and any other responses are deemed to be non-confidential and we may use, reproduce, distribute, and publicly display such comments and materials without reference to you personally. We may also use any ideas, concepts, know-how, or techniques contained in such responses for any purpose whatsoever.
1.11 Information Disclosed in Public Areas
You should be aware that if you voluntarily disclose personal information online in a public area of the EdCaptain site, such as on discussion forums, or in chat areas, that information can be seen, collected, and used by others besides EdCaptain. EdCaptain cannot be responsible for any unauthorized third party use of information that you disclose in a public area on the EdCaptain site.
1.12 Job Applications.
If you submit an application to us, we collect data as necessary to consider you for a job opening, including your employment history, transcript, writing samples, and references.
2 Your Choices
2.1 Submitting Personal Information
If you do not want to submit Personal Information that is necessary to provide or use a service or to fulfil your request, you may not be able to access certain online content and/or participate in certain EdCaptain services provided through EdCaptain. For example, you will not be able to participate in certain contests or promotions, or access and/or use the EdCaptain e-newsletter. In addition, your refusal to submit Personal Information may limit our ability to respond to your customer support inquiry in a timely fashion.
2.2 Editing Personal Information
You may, at any time, update, correct, or delete certain Personal Information that you have provided to us by contacting us at the mailing or email address provided at the end of this Policy.
2.3 Marketing Choices
If you want to remove yourself from individual communications, including marketing promotions, updates and email newsletters, simply click the unsubscribe link in the communication. You also acknowledge and agree that there may be instances where we may elect to notify you about administrative notices regarding your account with us, such as to inform you about changes to our terms, conditions, and policies, that your account may be expiring, or to provide you with other relevant administrative information about your account. Because this information is important to your interaction with us, you may not opt out of receiving these communications.
2.4 Account Deletion
If registered accounts are offered through EdCaptain, you may delete your account with us at any time and we may also delete or suspend your account in our sole discretion. Please be aware that if you delete your account, your Personal Information may be retained in our backup files and archives for a reasonable period of time for legal purposes. If you choose to have an account with us in the future, you may have to sign up for a new account as the information you previously provided or saved within your account may not have been saved.
2.5 Opt Out
3 Information Security
3.1 Data Integrity and Data Retention
We collect and use Personal Information in accordance with this Policy and only for the purposes stated in this Policy and/or at the time we request such Personal Information from our users, or for such purposes to which a user may otherwise consent. We do not use or share our users’ Personal Information in a way that is incompatible with the purposes for which such Personal Information was requested and authorized for use by us. We retain Personal Information for no longer than is commercially useful to carry out our business purposes, or as we believe may be legally required. Please be aware that even if you update or remove Personal Information that you have provided to us, your Personal Information may be retained in our backup files and archives for a reasonable period of time for legal purposes.
3.2 Data Security
Transmission of personal information to our servers uses Secure Sockets Layer (SSL) software to encrypt the information during transmission. All information gathered on EdCaptain is stored within a controlled database. We take industry-standard measures, including the implementation and maintenance of physical, electronic, and managerial procedures, in an effort to assure the security, integrity, and accuracy of all Personal Information that we collect. Although, we use all reasonable efforts to safeguard the privacy of your personal information, we cannot guarantee the security of our servers or databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your Personal Information will always remain private.
If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using EdCaptain and providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your account information and usage.
4 Information Use
Our primary goal in collecting information is to provide you with a customized experience when using our Services and to make them more valuable to you. We and our authorized service providers use information that we or they collect about you, including personal data, for our legitimate interests, including to:
- Analyze, operate and improve our Services, and fulfill your requests for products, services, and information, including to send you email and electronic newsletters you have requested;
- Send you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages;
- Prevent potentially prohibited or illegal activities, comply with applicable law and enforce our Terms of Service Agreement;
- Enable you to participate in features such as surveys, polls, sweepstakes, and message boards;
- Save and remember any preferences that you set while visiting one of our Services;
- Customize the content you see when you use our Services and other services as you navigate online;
- Attribute content that you post to forums we operate on our Services;
- Conduct market or audience analysis and related reporting;
- Measure and analyze visitor traffic and usage patterns and improve the quality and effectiveness of our content, features, advertisements, and other communications;
- Analyze how subscribers interact with our email messages and click on links contained within those messages;
- Provide you with special offers, promotions and information from companies within our corporate family; and
- Display, develop, and deliver direct marketing
- Use user information, including Personal Information, behavioral metrics, session recording, and other non-personally identifiable information to operate, provide, improve, and maintain EdCaptain, to develop new products and services, to prevent abuse and fraud, and for other administrative and internal business purposes.
We only use payment and identity verification information as necessary to complete a particular transaction, provide a requested service, enforce legal rights or comply with applicable law.
Because our Services are supported by advertising, we also use the information we collect to help us and advertisers efficiently reach consumers who are most likely to be interested in particular products and services. We use this information based on the consent you provide, such as if you visit our websites and consent to us processing your personal data to serve you with personalized ads. In addition, information about you, including your personal data, is used with your consent, including to:
- Recognize the same users as they access online or mobile services using multiple browsers or devices and deliver to them appropriate interest-based content and advertising;
- Provide you with special offers, promotions and information from select third parties in accordance with applicable law;
- Tailor advertising to your interests, including advertising that you see on our Services, advertising you see on third-party websites, mobile applications and email programs, and offers and advertising you may receive offline or as push-notifications, from us or others; and
- Fulfill any other purposes disclosed to you at the time we collect your information and pursuant to your consent.
4.2 Sharing Features
We may use user information, including Personal Information and any other information you submit directly or through passive means, to provide you with various ways to connect and share content (e.g., web content, media, special offers, and services) with third parties.
We may allow you to share links to content with users of various third party services (such as the Facebook “Like” button), including social networking sites. When sharing links using one of these third party services, if you are not already logged in to the third party service, you may need to supply login credentials for it. If you are not a registered user of the third party service, you will need to sign up for it. You are supplying the registration information or login credentials for the third party service directly to that third party, and not to us. By using any of these third party services to share links to content, you permit us to access, use and disclose any information relating to your account on each such third party service (such as your user name and profile information) that is available to us through the third party service, including through its application programming interface (API) pursuant to this Policy. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
4.3 Data Processing and Transfers
5 Information Disclosure
We do not rent or sell email addresses, phone numbers, or other Personal Information. We do not share Personal Information with third parties except in the limited circumstances described in this Policy.
5.1 Subscription Services
We may provide you with the option to sign up for third party subscription services, including mailing lists, account registrations and user profiles. In such events, we will seek to obtain your consent at the place where the information is collected, or notify you that third party information collection practices may apply. Each of these promotional partners may have their own privacy policies. We do not control and are not responsible for these third parties, their privacy policies or their use or treatment of your Personal Information or other information. You should therefore carefully review all such third parties’ privacy policies as we make no representation regarding how any third parties use your Personal Information or other information. If you consent to receiving communications from any of these third parties, you will need to communicate with them directly if you later decide that you no longer wish to receive their communications.
In connection with virtual and in-person events that we host, we may provide you with the option to share your registration information with the sponsor or co-partner of such event. Each of these third parties may have their own privacy policies. We do not control and are not responsible for these third parties, their privacy policies or their use or treatment of your Personal Information or other information. You should therefore carefully review all such third parties’ privacy policies, as we make no representation regarding, and have no control over, how any third parties use your Personal Information or other information.
5.3 Service Providers
We may provide Personal Information to third parties for their use in performing internal business functions (e.g., email transmission, payment processing, customer service, maintenance, security, data analysis, beta testing, or data hosting) on our behalf. We require such third-parties to only collect and use Personal Information in accordance with this Policy, to maintain the confidentiality, security, and integrity of such Personal Information, and for no purpose other than providing us with our requested services.
Additionally, we use Google Analytics, and other third party analytics firms, to analyze our users’ use of EdCaptain. The analytics software provides us with aggregated data in order to help us make informed business decisions. We have indicated to the third party analytics firms that we work with that information collected through our use of their respective analytics software on EdCaptain should not be shared with third parties, even in an anonymous, aggregated fashion. Ultimately, such third parties control information collected through their analytics software and you understand that your personal information will be subject to their respective privacy policies.
5.4 Legal Requirements
5.5 Interactive Features
If you use a forum, blog, message, chat room, user commenting features, user profile, or other interactive or social features that may be offered through EdCaptain, you should be aware that any Personal Information you submit, display, or publish there may be considered publicly available and may be read, collected, used, and disclosed by other users of those features, by us, and other third parties without restriction. To request removal of your Personal Information from our blog or community forum, contact us at the information provided in this Policy. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
6 Other Disclosures
6.1 Change of Ownership
In the event of a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we reserve the right to transfer all of your Personal Information, including names, email addresses, and phone numbers, to that entity. We will use reasonable efforts to notify users of such a transfer (by a posting on our homepage, or by email to your email address that you provided to us, as chosen by us in our discretion).
This policy is not applicable to any information collected offline or via channels other than this website.
6.3 For EU and EEA Users in Compliance with GDPR
6.3.1 Web Traffic Analytics
We use Google Analytics application on our website for the following purpose:
- To monitor website traffic and behaviour flows of users.
- To analyze the effectiveness of online website features by observing the usage patterns etc.
We display non-personalized ads to our EEA users. Non-Personalized ads will use only contextual information, including coarse general (city-level) location, and content on the current site or app; targeting is not based on the profile information or past behaviour of a user.
6.4 Changes and Updates to this Privacy Statement
6.5 Right to Disclosure
Notwithstanding any other statements or representations here or elsewhere on our site, EdCaptain reserves its right to disclose any information in its possession if it is required to do so by law, or it believes, in good faith, that such a disclosure is necessary to comply with the law, defend its rights or property, or to respond to an emergency situation.